Hotel Niseko Alpen, Niseko

The hotel's rooms are in need of a revamp and feel small compared to other hotels of a similar vintage. However, the service was attentive and very helpful. The location is unbeatable, being close to two lift stations and the Welcome Centre, but it can be noisy due to nearby non-residents. The dining options cater to all tastes but could offer a longer breakfast period. The facilities are adequate, but improvements could be made.

The hotel is ideally situated right next to the ski lift and easy access to cafes and main locations, with clean and comfortable rooms and helpful staff. While the breakfast hours can be limiting, it's still a great stay for ski enthusiasts.

The hotel's location is unbeatable, being only about 50 meters from two lift stations going up the mountains. The rooms are comfortable with typical amenities, but the price may not match the level of comfort. The service was really helpful overall, although a bit lacking in flexibility for special requests. The dining experience was fantastic, offering a full array of Japanese and western breakfast items. However, the rooms have standard furnishings and may not be worth the price paid.

The hotel is conveniently located right across the Hirafu base and welcome center, providing excellent access to the slopes. The rooms, while decently clean, are small, typical of Japanese hotels. The service can be hit or miss, with some helpful instances but lacking in friendliness at times. The dining options are varied and satisfying, offering a mix of Japanese and Western dishes. The facilities are adequate but nothing extraordinary.

My stay at the hotel was a mix of positives and negatives. The spacious 2-bedroom suite offered a big and spacious room with a nice view of the ski mountain, but the large double mattress turned out to be uncomfortable as warned by the reception staff. The service was mainly positive with friendly and extremely helpful staff, except for a lack of flexibility for a one-hour late check-out request. The location was excellent, being right in front of the grand hirafu's slopes and very convenient. The dining experience was a highlight, with a generous selection of yummy food, although it was described as a little ordinary. The facilities were good, making the overall experience enjoyable.

The hotel's location is unbeatable, offering ski in ski out convenience with the ski lifts right at your door. The rooms, while nice, lacked proper seating options, and the price may not justify the standard comfort level. The service was a mix of exceptional attentiveness and unhelpfulness, particularly regarding flexibility for requests. The dining experience was wonderful with a good mix of Japanese and Western options, although the timing was limited. The facilities offered are on par, but nothing extraordinary.

The hotel offers mixed experiences with rooms being on the smaller side for groups of four, but providing excellent views of falling snow during ski season. The service can be hit or miss, depending on the staff encountered. The location is unbeatable for ski lovers but lacks appeal beyond that. The dining options are diverse, catering to various tastes. The facilities are satisfactory but could benefit from a revamp.

I had a pleasant stay at the hotel. The newly renovated room was pretty nice and very clean, though a bit small as is common in Japanese hotels. The service was friendly, helpful, and very accommodating, meeting all my expectations. The location was brilliant, right across the road from the Welcome Centre and bus stops, with quick access to ski lifts and other key spots. The dining experience was excellent with a variety of food choices and a fantastic view.

My stay at the hotel was a mixed experience. The rooms were a bit on the small side for 4 adults but had some great views of the falling snow during ski season. They were looking dated and due for a revamp, but I appreciated that they even provided an air purifier/humidifier which was thoughtful.

Staying at this hotel was a mixed experience. The location was superb, right in front of the base lift of grand hirafu and offering direct access to chairlifts, but the initial impression upon entering was not pleasing. The rooms, while spacious and adequately clean, were just standard without any luxurious touches. The service was friendly and helpful, warning us about uncomfortable sleeping conditions and even providing medication after an icy fall. The dining was good with a mix of American and Japanese options, but the early finish time for breakfast could be a bit rushed. Overall, a decent stay with some highlights and drawbacks.